The way we handle support is what makes us really stand out from other providers. We're available to help you with whatever issues you might face. Experience unparalleled support for your services, and find out why our customers like to stay with us month after month, year after year.
"We always appreciate your commitment to having our work with you go beyond our expectations! You guys rock."
ARRICA Design
"I have recommended File Sanctuary many times and it is always down to quality of service and help dealing with issues."
ToTrain
"Received exceptional support from File Sanctuary, who guided us from start to finish to help us achieve our goals. Many thanks!"
BCT Aspire
"Aaron was super helpful and managed to get my broadband up and running in no time. 100% would recommend."
"I couldn't be happier with the experience. From the very beginning, all my pre-order queries were answered promptly and thoroughly, giving me full confidence in the service before signing up. Since then, the broadband has been absolutely flawless – no interruptions, no issues, just reliable, ultrafast Internet as promised. The speed and stability of the connection have been excellent, making it perfect for everything from streaming to work-from-home needs. I highly recommend File Sanctuary to anyone looking for dependable, high-speed Full Fibre Broadband. The level of service and support has been top-notch, and I wouldn't hesitate to recommend them!"
"Reliable service. Excellent technical support. Equipment and software upgrades keep service fast and competitive. Nice range of available services. Efficient, effective support via software and telephone."
Tamalpais Matrix Systems
"File Sanctuary has been providing services for us for over 15 years. Very knowledgeable, helpful and patient in providing service to their customers."
Cadmium Design
"Excellent customer service, kept me updated on every step of a new FTTP install. Highly recommended."
"Aaron is the best person I've worked with in nearly 30 years of doing business in any field in terms of honesty, communication, finding the right fit for my business, and providing support I understand and that works the first time."
Pro Wrestling Torch
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File Sanctuary Ltd
Boho One
Bridge Street West
Middlesbrough
TS2 1AE
United Kingdom
Contact us
Create a support ticket
or call us on 01642 688 088
Office hours
Mon-Fri 10am-6pm
We use cookies to ensure we provide you with the best possible service, but only in accordance with our privacy policy. We hope you don't mind. Prices shown are exclusive of VAT, unless indicated otherwise. E&OE. Company number 08505497. VAT registration number GB301916924.