InterServer Review 2024 - Pros and Cons + Expert Insights

What is InterServer?

Founded in 1999, InterServer is a web hosting company known for delivering a comprehensive range of hosting solutions at affordable prices. While some hosting companies target niche markets or small businesses, InterServer has developed a suite of products that cater to both small-scale bloggers and large corporations alike. With over 20 years of experience in the hosting industry, InterServer is not just a newcomer with flashy marketing tactics—it’s a trusted provider that has built a solid reputation for reliability and customer service.

Why Choose InterServer?

With so many hosting providers available, you may wonder why you should choose InterServer over competitors like bluehost, hostgator, or SiteGround. The answer lies in their core philosophy: offering high-quality hosting at unbeatable prices without sacrificing performance or security.

Here are a few reasons why InterServer stands out:

• Price Lock Guarantee: No unexpected price hikes after your initial term. The price you sign up with is the price you’ll pay for life.
• Unlimited SSD Storage: No worries about running out of storage space for your site.
• Global Content Delivery Network (CDN): Faster website loading times for visitors all around the world.
• Flexible Hosting Plans: Whether you’re looking for shared, VPS, or dedicated hosting, InterServer has customizable plans to meet your needs.
• No Overloaded Servers: Unlike many other hosting companies, InterServer limits the number of users per server to ensure that each customer gets a fair share of resources.
• Free Website Migration: If you’re switching from another hosting provider, InterServer makes the process seamless by migrating your website for free.

Key Features of InterServer Hosting

When considering a web host, the most critical features to evaluate include performance, pricing, customer service, and scalability. Below is a breakdown of the key features that make InterServer a top choice for webmasters and business owners.

InterServer Pricing: Affordable Yet Transparent

One of the major selling points of InterServer is its affordable pricing model. Unlike other hosting providers that offer low introductory rates but skyrocket prices upon renewal, InterServer provides a Price Lock Guarantee, meaning that whatever price you sign up for will remain the same for the life of the account.

Shared Hosting

The most basic and widely-used hosting plan is the InterServer Standard Web Hosting plan. This plan is priced at $2.50 per month for the first term, a rate that continues even after renewal due to their Price Lock Guarantee. This is an incredible deal, especially considering that you get unlimited SSD storage, unlimited bandwidth, and unlimited email accounts.

Other features included in the shared hosting plan are:

• Free SSL Certificates: Essential for securing your website and boosting SEO rankings.
• Free Website Builder: An easy-to-use tool for building professional websites without coding knowledge.
• Free Migration Service: Smoothly move your existing website to InterServer without any hassles.
• Weekly Backups: Data integrity is key. InterServer performs weekly backups to ensure you never lose critical data.

VPS Hosting

For websites that need more resources and flexibility, InterServer’s VPS (Virtual Private Server) hosting is a fantastic choice. Their VPS plans start at $6 per month, which is incredibly competitive for the level of control and resources provided. You can scale resources as your website grows, allowing for customization of RAM, storage, and bandwidth.

Here’s what you get with InterServer VPS Hosting:

• Root Access: Full control of your server for customization and optimization.
• SSD Storage: Fast, reliable storage that improves your website’s performance.
• Linux or Windows Options: Choose the operating system that best fits your website’s needs.
• Instant Scalability: Add more resources in just a few clicks as your website’s traffic grows.

Dedicated Hosting

For large businesses or websites that need top-tier performance, InterServer offers dedicated hosting starting at $49 per month. With a dedicated server, you get your own physical server, which means no shared resources with other websites. This results in better security, higher performance, and greater control over your hosting environment.

Features of InterServer Dedicated Hosting include:

• Custom Configuration: Choose the exact specifications for your server, from the amount of RAM to the type of processor.
• 99.9% Uptime Guarantee: Your website will always be available, ensuring maximum uptime.
• Full Control with Root Access: Complete control over your server to install and configure any software you need.
• 24/7 Support: Dedicated server support is available 24/7 to help with any issues.

Performance and Uptime: Speed That Matters

Performance is where InterServer truly shines. In an industry where uptime and server response time can make or break a website’s success, InterServer consistently delivers high-speed performance and reliability. They guarantee a 99.9% uptime, which is critical for businesses that depend on their online presence.

Server Infrastructure

InterServer operates its own data centers located in Secaucus, New Jersey, and Los Angeles, California. This allows them to have full control over their servers, ensuring faster response times and better overall performance.

InterServer uses a blend of high-performance SSD storage, top-notch networking equipment, and self-healing hardware to keep things running smoothly. Their servers are also protected against DDoS attacks, with automatic malware scanning and removal ensuring a safe hosting environment for your website.

Content Delivery Network (CDN)

To further improve performance, InterServer offers integration with Cloudflare’s Content Delivery Network (CDN). A CDN ensures that your website loads quickly, no matter where in the world your visitors are coming from, by distributing your website’s files across multiple servers worldwide. With the CDN in place, your website loads from the server closest to your visitor, reducing latency and improving the user experience.

Security Features: Keeping Your Website Safe

A secure website is crucial for building trust with your visitors and protecting your business from potential threats. InterServer goes the extra mile to provide advanced security features to keep your site secure.

Free SSL Certificates

An SSL certificate encrypts the data between your server and your visitors, ensuring that sensitive information like credit card numbers or personal data are protected. With InterServer, you get free SSL certificates for all of your domains, providing an extra layer of security.

InterShield Security

InterShield is InterServer’s in-house security solution, which includes:

• Automatic Malware Scanning: Regular scans to detect and remove malware from your website.
• DDoS Protection: Safeguarding your website from Distributed Denial of Service attacks.
• Machine Learning Firewall: Detects potential threats and blocks malicious activity before it can cause harm.
• Virus Scanning and IP Blocking: Prevents viruses from infiltrating your website and blocks suspicious IP addresses from accessing your site.

Weekly Backups

Accidental data loss can be devastating for any business. To protect against this, InterServer performs weekly backups of all websites hosted on their platform. These backups ensure that, in the event of data corruption or loss, you can restore your website to a previous state without losing important information.

Customer Support: Help When You Need It Most

Customer support is often an overlooked aspect of web hosting, but it’s something that can make or break your experience. InterServer excels in this area by providing 24/7 customer support via live chat, phone, and email.

What really sets InterServer’s customer support apart is their in-house team. Unlike many other hosting companies that outsource their support, InterServer’s support staff is based in the U.S. and consists of experienced professionals who understand the ins and outs of web hosting.

• 24/7 Availability: Whether you need help in the middle of the night or during business hours, InterServer’s support team is available 24/7.
• Comprehensive Knowledge Base: If you prefer to troubleshoot issues on your own, InterServer offers a vast library of tutorials, guides, and troubleshooting tips in their knowledge base.
• Rapid Response Times: Customers consistently praise InterServer for their quick response times and the ability to resolve issues efficiently.

Who Should Use InterServer?

Small Business Owners

If you run a small business and need reliable web hosting without breaking the bank, InterServer is an excellent choice. The shared hosting plan provides everything you need to get started, including a free website builder, SSL certificates, and unlimited resources like storage and bandwidth.

E-Commerce Websites

For online stores that require more robust features, InterServer’s VPS and dedicated hosting plans provide the power and scalability you need. With the ability to handle high volumes of traffic, secure online transactions, and fast loading speeds, InterServer is a great option for e-commerce websites.

Developers and Tech-Savvy Users

Because InterServer offers root access with its VPS and dedicated plans, it’s perfect for developers who want full control over their server environment. Whether you need to install custom software or configure your server for a specific application, InterServer provides the flexibility you need.

Pros and Cons of InterServer Hosting

Pros

• Price Lock Guarantee ensures no surprise price increases after the initial term.
• Free website migration service makes it easy to switch from other hosting providers.
• Solid performance with SSD storage and fast loading speeds.
• Unlimited resources on shared hosting plans (storage, bandwidth, and email).
• Highly flexible VPS and dedicated server options for scalability.
• 24/7 customer support with fast response times.
• Excellent security features, including free SSL and DDoS protection.

Cons

• Data centers are U.S.-based, which could affect load times for global audiences without a CDN.
• No free domain is included in their plans, unlike some competitors.
• Weekly backups instead of daily backups might be insufficient for some businesses with rapidly changing content.

How Does InterServer Compare to Other Providers?

When compared to popular hosts like Bluehost, SiteGround, and HostGator, InterServer shines in several key areas:

• Pricing: InterServer offers consistent, low prices with their Price Lock Guarantee, while many other hosts offer low introductory rates followed by steep price increases.
• Performance: With SSD storage, DDoS protection, and content delivery network (CDN) integration, InterServer consistently delivers faster performance.
• Security: InterServer’s InterShield Security system is superior to many other hosts’ default security offerings.
• Customization: For tech-savvy users and developers, InterServer provides root access and a high degree of customization with its VPS and dedicated hosting plans.

How Does InterServer Handle Website Migration?

One of the most challenging aspects of switching web hosts is website migration. For many users, migrating a website involves a steep learning curve, potential downtime, and the fear of data loss or corruption. InterServer has made this process as seamless as possible by offering free website migration services. Whether you’re moving from another Shared hosting provider, VPS, or even a dedicated server, their expert team will handle the entire migration process for you, ensuring that your website is transferred smoothly and with no downtime.

How the Migration Process Works

• Step 1: Contact Support: Once you sign up for an InterServer hosting plan, simply reach out to their support team. They’ll guide you through the process and gather the necessary information to start the migration.
• Step 2: Provide Login Credentials: To perform the migration, InterServer will need the login details for your previous hosting provider. Rest assured, their team treats your data with the utmost confidentiality.
• Step 3: Data Transfer: Their team of professionals will migrate your entire website, including databases, files, emails, and DNS settings, ensuring everything is configured correctly.
• Step 4: Testing and Finalizing: After the migration is complete, they will thoroughly test your site to ensure it’s working properly and resolve any potential issues. You won’t experience any downtime, meaning your visitors won’t even notice the transition.

The free migration service makes InterServer particularly attractive for users looking to switch from another host without the headaches typically associated with migration. It’s an excellent choice for anyone dissatisfied with their current hosting provider or looking for a better value option.

User-Friendly Control Panel: cPanel at Your Fingertips

When managing a website, ease of use is crucial—especially for beginners who may not be familiar with technical backend processes. Fortunately, InterServer provides cPanel with all of its shared hosting plans. For those unfamiliar, cPanel is one of the most user-friendly and widely-used control panels in the web hosting industry.

Features of InterServer’s cPanel Integration

• Simple Interface: With a clean, intuitive layout, cPanel makes managing everything from domains to email accounts incredibly easy.
• One-Click Application Installations: Whether you’re installing WordPress, Joomla, Drupal, or over 450 other applications, InterServer makes it as simple as clicking a button.
• Database Management: Easily create, manage, and back up databases using phpMyAdmin right from the cPanel dashboard.
• Email Account Management: Set up and manage multiple email accounts for your domains, configure forwarders, and even set up autoresponders.
• File Management: Upload, download, or manage your site’s files without the need for an external FTP client.
• Security Features: From SSL management to IP blocking and Hotlink protection, cPanel provides you with a wide range of tools to secure your website.

Having access to cPanel makes website management simpler and more accessible, even for beginners. For advanced users, cPanel provides all the customization tools necessary to fine-tune website performance and security.

Is InterServer Good for WordPress Hosting?

If you’re building a website using WordPress, one of the most important factors in choosing a web host is WordPress compatibility. InterServer offers WordPress-optimized hosting with features specifically designed to improve the performance, speed, and security of WordPress websites.

Why InterServer is Great for WordPress

• One-Click WordPress Installation: With InterServer, you can install WordPress in just one click using Softaculous, an app installer integrated into cPanel.
• Automatic Updates: InterServer ensures that your WordPress site remains up-to-date with the latest security patches and software versions by offering automatic updates.
• Enhanced Security for WordPress: InterServer has optimized its servers for WordPress by integrating the InterShield Security suite. This means your WordPress site is automatically scanned for malware, and their firewall is optimized for common WordPress security threats.
• Speed Optimization: Fast-loading pages are critical for both user experience and SEO rankings. InterServer’s integration with Cloudflare’s CDN ensures that your WordPress site loads quickly from anywhere in the world.

Scalability for WordPress Sites

One of the significant advantages of hosting WordPress with InterServer is the ability to scale your hosting plan as your site grows. If you start with a small personal blog on a shared hosting plan, you can easily move to a VPS or dedicated server as your website traffic increases. This scalability ensures that your site remains responsive and can handle higher traffic levels without slowing down or crashing.

Whether you’re running a simple WordPress blog or a high-traffic WooCommerce store, InterServer provides the tools and infrastructure you need to succeed.

InterServer Reseller Hosting: An Opportunity for Web Entrepreneurs

For web designers, developers, or entrepreneurs looking to start their own hosting business, InterServer offers reseller hosting plans that enable you to provide hosting services under your own brand. Reseller hosting is perfect for those who want to earn extra income by offering hosting to clients without the need to manage physical servers or data centers.

Key Features of InterServer Reseller Hosting

• White-Label Service: Sell hosting services to your clients under your own brand, while InterServer remains invisible in the backend.
• cPanel/WHM: Manage multiple client accounts with ease using cPanel for client interfaces and Web Host Manager (WHM) for server administration.
• Unlimited Domains: Depending on the reseller plan you choose, you can host unlimited domains, allowing you to grow your business without limitations.
• Easy Scalability: As your business grows, you can easily scale your resources by upgrading to a higher-tier reseller plan.

Reseller hosting from InterServer provides a low-risk, high-reward opportunity for anyone looking to build a hosting business without heavy upfront investment in infrastructure.

InterServer VPS Hosting: Power and Flexibility for Advanced Users

For users who need more power and customization than shared hosting offers, InterServer’s VPS hosting is an excellent solution. VPS hosting provides you with a virtual server that mimics a dedicated server environment, allowing for greater control and resource allocation without the high cost of a physical server.

Advantages of VPS Hosting with InterServer

• Full Root Access: For tech-savvy users and developers, InterServer provides full root access, meaning you have total control over your server’s operating system, software, and configurations.
• Customizable Resources: You can easily customize your RAM, storage, and bandwidth to suit your specific website’s needs. With InterServer’s VPS plans, you only pay for the resources you need, and you can scale as your website grows.
• Flexible Operating System Options: Choose between Linux and Windows operating systems depending on your website’s technical requirements. Each operating system has multiple distributions available to suit your preferences.
• SSD-Powered Performance: All InterServer VPS plans run on SSD storage, ensuring faster read/write speeds and improved website performance.

VPS hosting is ideal for websites that experience high traffic, require specialized applications, or need enhanced security. InterServer’s VPS plans start at just $6 per month, offering fantastic value for the level of control and performance you receive.

InterServer Dedicated Hosting: Enterprise-Level Performance

For websites that require the highest level of performance and control, InterServer offers dedicated hosting. With dedicated hosting, you rent an entire physical server that is solely dedicated to your website. This allows for maximum performance, security, and customization.

Why Choose InterServer’s Dedicated Hosting?

• Complete Control: With full root access, you can install any software, configure settings, and customize your server to meet the exact needs of your website or application.
• Top-Tier Performance: Dedicated hosting ensures that your website has access to the full resources of a physical server, resulting in faster load times and the ability to handle large volumes of traffic.
• Enhanced Security: Since your server isn’t shared with any other users, you benefit from a higher level of security and privacy.
• 24/7 Server Monitoring: InterServer provides around-the-clock monitoring of your dedicated server to ensure it remains operational and secure.

With dedicated hosting, you can run resource-intensive websites, handle high traffic volumes, and ensure that your site performs at the highest level. Starting at just $49 per month, InterServer’s dedicated hosting offers excellent value compared to other hosting providers.

Is InterServer Good for E-Commerce Websites?

When it comes to running an e-commerce website, the stakes are even higher. A well-performing site directly correlates to higher sales, customer satisfaction, and trust. If your online store is slow, unreliable, or insecure, you risk losing customers and revenue. This is where InterServer shines as a hosting provider for e-commerce platforms. Its flexible plans, fast servers, and robust security features make it an excellent choice for online businesses.

Key E-Commerce Features of InterServer

1. Fast Load Times: The speed of your website plays a crucial role in customer satisfaction. According to research, a 1-second delay in page load time can lead to a 7% reduction in conversions. InterServer uses SSD storage and integrates with Cloudflare’s CDN to ensure that your e-commerce site loads quickly for visitors across the globe.
2. PCI Compliance: Payment Card Industry (PCI) compliance is essential for any website handling credit card transactions. InterServer ensures that its servers meet PCI standards, helping to protect your customers’ financial data and reducing the risk of fraud.
3. Scalability: As your online store grows, so will your hosting needs. Whether you start with a small shared hosting plan or a larger VPS or dedicated server, InterServer provides the flexibility to scale your resources as needed. This means your site can handle increased traffic and sales volumes without experiencing downtime or performance issues.
4. One-Click E-Commerce Application Installations: InterServer makes it easy to install popular e-commerce platforms like WooCommerce, Magento, and PrestaShop with just one click. This convenience is particularly helpful for business owners who don’t have technical expertise.
5. Enhanced Security: E-commerce websites are frequent targets for cyber-attacks, especially because they handle sensitive customer data like payment information. InterServer’s InterShield Security and free SSL certificates help protect your site from malware, phishing, and DDoS attacks, ensuring that your customers’ data is secure.

Payment Gateway Integration

For an e-commerce website, integrating reliable payment gateways is crucial. InterServer supports all the major gateways, including PayPal, Stripe, and Authorize.Net, making it easy to accept payments securely. Their servers are optimized to handle these integrations smoothly, ensuring that your customers can complete their purchases without any issues.

How Reliable Is InterServer’s Uptime?

When it comes to web hosting, uptime is one of the most critical factors. A host with frequent downtime can cost you visitors, sales, and credibility. Luckily, InterServer delivers on its promise of 99.9% uptime. This means your website will be accessible almost all the time, with only minimal potential downtime for maintenance.

What Contributes to InterServer’s High Uptime?

1. State-of-the-Art Data Centers: InterServer owns and operates its own data centers in Secaucus, New Jersey, and Los Angeles, California. These facilities are equipped with advanced cooling systems, redundant power supplies, and 24/7 monitoring to ensure that their servers stay operational.
2. Redundant Network: InterServer has built a redundant network, meaning that if one server goes down, traffic is automatically routed to another, minimizing the risk of downtime.
3. Self-Healing Hardware: InterServer uses self-healing hardware that can detect and resolve problems automatically, further reducing downtime. This means fewer issues with hardware failure and faster recovery in the event of a problem.
4. Proactive Monitoring: Their team proactively monitors servers 24/7 to address potential issues before they impact your website. This proactive approach ensures that uptime stays as high as possible.

In real-world testing, InterServer consistently delivers on its 99.9% uptime guarantee, making it a reliable choice for businesses that cannot afford downtime.

InterServer’s Data Centers: Secure and State-of-the-Art

One of the key reasons behind InterServer’s high reliability is its robust data center infrastructure. While some hosting providers rent server space from third-party data centers, InterServer owns and operates its own facilities. This gives them complete control over security, performance, and maintenance, ensuring top-notch service for their customers.

Key Features of InterServer’s Data Centers

• Location: InterServer has two primary data centers—one in Secaucus, New Jersey, and another in Los Angeles, California. Both facilities are strategically located to provide fast connections and high availability across North America.
• 24/7 Monitoring: Both data centers are monitored 24/7 by highly trained personnel. This ensures that any potential issues are identified and addressed before they can impact customers.
• Redundant Power Supply: Each data center is equipped with backup power generators and uninterruptible power supplies (UPS), ensuring that even in the event of a power outage, your website will remain online.
• Advanced Cooling Systems: Overheating is one of the most common causes of server failure. InterServer’s data centers use advanced cooling technology to maintain optimal temperatures and prevent hardware from overheating.
• Physical Security: Security isn’t just digital. InterServer’s data centers are protected by 24/7 surveillance, biometric access controls, and on-site security personnel. This ensures that unauthorized individuals cannot access the physical servers.

Green Hosting Initiative

In recent years, there has been a growing emphasis on environmentally friendly hosting. InterServer is committed to reducing its carbon footprint by adopting green hosting practices. Their data centers are designed to be energy-efficient, and they are continually exploring ways to reduce their environmental impact, such as utilizing renewable energy sources and optimizing server performance to minimize energy usage.

Backups and Data Recovery: Safeguarding Your Website

Another critical aspect of hosting is ensuring that your data is safe. Accidents happen—files can be accidentally deleted, databases can be corrupted, and websites can fall victim to cyber-attacks. Having a reliable backup and data recovery plan in place is essential for any website owner. InterServer offers robust backup solutions to protect your data.

Weekly Backups

By default, InterServer performs weekly backups for all shared hosting accounts. These backups are stored for seven days, allowing you to recover your site if something goes wrong. While weekly backups are adequate for most websites, businesses with frequently updated content may want to supplement this with their own daily backups.

Manual Backups via cPanel

If you require more frequent backups, InterServer makes it easy to create your own manual backups through cPanel. With just a few clicks, you can download a full backup of your site, including all files, databases, and email accounts.

Restoring Data

If you ever need to restore your site from a backup, InterServer provides an easy-to-use restoration tool in cPanel. Whether you’re restoring the entire site or just a specific file or database, the process is simple and straightforward.

Green Hosting and Sustainability

In today’s world, many businesses and individuals are looking for ways to reduce their environmental impact. InterServer is committed to green hosting practices, working to minimize its carbon footprint through a variety of initiatives.

Energy-Efficient Data Centers

As mentioned earlier, InterServer operates its own data centers, giving them control over energy usage and sustainability practices. Their data centers are designed to be energy-efficient, utilizing advanced cooling systems that require less energy to maintain optimal server temperatures.

Future Goals for Sustainability

InterServer is actively exploring the use of renewable energy to power their data centers, further reducing their reliance on fossil fuels. While they haven’t yet achieved 100% renewable energy usage, they are committed to taking steps toward that goal in the near future.

Should You Choose InterServer for Your Hosting Needs?

After reviewing the key features, pricing, performance, and security of InterServer, it’s clear that this hosting provider offers a great combination of value and reliability. Whether you’re a small business owner, developer, or large-scale e-commerce operator, InterServer has a hosting solution that can meet your needs.

Their Price Lock Guarantee, 24/7 support, and robust security features make them a standout choice for anyone looking for a hosting provider that offers both affordability and performance. Additionally, with the ability to scale from shared hosting to VPS or dedicated servers, InterServer provides the flexibility to grow with your website, making it a long-term solution for your hosting needs.

Conclusion: Is InterServer the Right Choice for You?

If you’re looking for a reliable, secure, and affordable hosting provider that doesn’t compromise on performance, InterServer is an excellent choice. Their Price Lock Guarantee, strong security features, and flexible hosting plans make it a top contender in the web hosting market.

InterServer offers outstanding value, particularly for those who need consistent pricing, unlimited resources, and the ability to scale as their website grows. With 24/7 customer support and a wide range of hosting solutions, it’s a perfect fit for small business owners, developers, and e-commerce stores alike.

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Frequently Asked Questions (FAQ)

1. What is the InterServer Price Lock Guarantee? The Price Lock Guarantee means that your hosting price remains the same for the life of your account—there are no price increases upon renewal.
2. Does InterServer offer a free domain? No, InterServer does not provide a free domain with their hosting plans.
3. How does InterServer handle website migration? InterServer offers free website migration services, making it easy to move your existing website from another hosting provider.
4. What types of hosting does InterServer offer? InterServer provides a wide range of hosting services, including shared hosting, VPS hosting, dedicated servers, and reseller hosting.
5. Does InterServer offer an uptime guarantee? Yes, InterServer guarantees 99.9% uptime, ensuring your website remains available nearly all the time.
6. What is InterShield Security? InterShield is InterServer’s security system that includes malware scanning, DDoS protection, and a machine learning firewall.
7. Does InterServer have a money-back guarantee? Yes, InterServer offers a 30-day money-back guarantee on their hosting plans.
8. Is customer support available 24/7? Yes, InterServer provides 24/7 customer support via live chat, phone, and email.
9. Can I upgrade my hosting plan with InterServer? Absolutely! InterServer allows you to upgrade your hosting plan as your website grows, from shared hosting to VPS or dedicated servers.
10. Where are InterServer’s data centers located? InterServer operates its own data centers in Secaucus, New Jersey, and Los Angeles, California.

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